Yes — we want you to love your L’étape Cycliste gear. You can return or exchange an item within 30 days of receiving it, provided it’s only been tried on at home, unwashed, and in original condition. For hygiene reasons, we can’t accept items that have been ridden in.
How do I request a return?
Simply email support@letapecycliste.com with your order number and details. We’ll send you easy return instructions.
If it’s a size exchange, we’ll cover the cost of sending out the replacement pair.
Who pays for return shipping?
If the item is faulty or there's a sizing issue, we’ll cover the cost of sending the correct size to you.
Otherwise, customers are responsible for return postage.